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Use one of the following utilities to gather the logs : Reproduce the issue, so that is recorded in the logs.Error=0x5" you have not run this in an Administrative CMD prompt. *Note*: If the command reports " Failed to find OS bitness. On the DLO Administration Server run the following command from an Administrative CMD prompt from the DLO installation directory "C:\Program Files\Veritas\Veritas DLO" by defaultĭLOLoggingu.exe -E DLOAdminsvcu.exe -L Verbose -LS 500 ( to Debug issues with the DLO Admin Service)ĭLOLoggingu.exe -E DLOConsoleu.exe -L Verbose -LS 500 ( to Debug issues with the DLO Admin Console)ĭLOLoggingu.exe -E DLOMaintSvcu.exe -L Verbose -LS 500 ( to Debug issues with the Maintenance\Grooming process)ĭLOLoggingu.exe -E DLORemInstDlgs.dll -L Verbose -LS 500 ( to Debug issues with push installs).On the client machine, run the following command from an Administrative CMD prompt from the "C:\Program Files (x86)\Veritas\Veritas DLO\DLO" or "C:\Program Files (x86)\Veritas\Veritas DLO\DLO folder":ĭLOLoggingu.exe -E dloclientu.exe -L Verbose -LS 500.